Effective Date: July 8, 2025
Sevn Therapy Co (“we,” “us,” “our”) take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, and how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use, and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States, and we are responsible as “controllers” of that personal information for the purposes of those laws.
1. Information We Collect
We may collect:
- Identifiers: name, email, phone, mailing address.
- Contact & demographic data: date of birth, gender, ZIP code.
- Health & therapy information: mental health history, treatment records, session notes (protected health information under HIPAA where applicable).
- Payment & insurance data: billing details, insurance provider, policy numbers.
- Usage & device data: IP address, browser type, session timestamps, device info, app usage.
- Communications data: correspondence via email, text, phone, or telehealth.
- Sensitive personal data (as permitted by HIPAA and state laws): health status, therapy progress.
For clients under 18, we do not intentionally collect data without parental or guardian consent.
2. How We Collect Information
- Directly from you: when registering, requesting services, communicating, or filling intake forms.
- Through telehealth platforms: including HIPAA-compliant platforms such as Simple Practice.
- Via automated means: cookies, web analytics tools, and server logs.
- From third parties (with consent): insurance providers or referral sources.
3. Purposes & Legal Basis for Processing
| Purpose | Basis for Processing |
| Provide therapy & treatment | Contractual necessity |
| Manage appointments, billing, records | Contract/performance |
| Insurance claims & reimbursements | Legal obligations |
| Compliance (HIPAA/security requirements) | Legal obligations |
| Telehealth services | Consent/legitimate interest |
| Quality improvement & training | Legitimate interest |
| Security monitoring | Legitimate interest |
| Marketing & communications (e.g., newsletters) | With consent or opt-out permissible under CCPA |
4. Marketing Communications
With your explicit consent, we may send information about services, promotions, or events. You can opt out anytime by contacting us or clicking “unsubscribe.”
5. Sharing Your Information
We share data with:
- Service providers: telehealth platforms, EMR/CRM systems, billing processors, IT hosts.
- Insurance companies (as required for claims).
- Legal and regulatory authorities (when obligated by law).
- Business successors (e.g., in case of sale or reorganization).
All third parties are contractually bound to protect your data and use it solely for authorized purposes.
6. Data Sharing and Sales
We do not sell your personal information. We may share personal information for business purposes as described, but you have the right under CCPA to learn what and with whom.
7. Data Storage & Retention
Personal data is stored on secure servers and, where applicable, on encrypted devices.
- Retention period: Until therapy ends + minimum of 7 years (or longer if required by law).
- After retention expires, data is securely deleted or anonymized.
8. Your Legal Rights
Depending on your jurisdiction (e.g., under HIPAA, GDPR, CCPA), you may have rights to:
- Access your personal data
- Correct inaccuracies
- Delete or restrict processing of your information
- Obtain portability of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us via the methods below. Verification may be required.
9. Data Security
We implement technical, administrative, and physical safeguards, including secure platforms, encryption, password access controls, staff training, and regular audits to maintain data confidentiality and integrity.
We may use cookies, pixels, and analytics tools (such as Google Analytics) to understand how visitors interact with our website. You can manage or disable cookies through your browser settings. This does not affect access to therapy services.
10. International Transfers
If applicable, personal data may be stored or processed outside your country. We ensure appropriate safeguards (e.g., standard contractual clauses).
11. Children
We do not knowingly collect data from children under 13 without parental consent. If a parent believes we have such data, please contact us to arrange deletion as permitted by law.
12. Special Privacy Laws
- HIPAA: For U.S. clients, clients’ health information is protected under HIPAA. Our Notice of Privacy Practices provides full details.
- CCPA (California residents): You may request disclosure, deletion, or opt-out of data “sales.”
- GDPR (EU residents): We comply with GDPR rights including access, rectification, erasure, restriction, portability, and objection.
13. Changes to This Policy
We may update this policy. The “Last Updated” date will reflect the change. We will notify you via email or website notice if required by law.
14. Contact Us
Please contact us by post, email, or telephone if you have any questions about this privacy policy or the information we hold about you.
Our contact details are shown below:
Email: info@sevntherapy.com
Address: 1700 Tennison Pkwy, Ste 100B Colleyville, TX 76034
Phone: 817–778–0522
